Returns & Refunds

Returns & Refunds

We want you to love your DrainHawk.

If you’re not satisfied with your purchase, you may request a return or refund within 30 days of delivery.

Eligibility:
• Item must be unused and in original condition
• Proof of purchase is required

Refunds:
Once your return is approved, we’ll issue a refund to your original payment method.
Refunds are typically processed within 3–5 business days after approval.

Please note:
• Customers are responsible for return shipping costs
• Shipping fees are non-refundable
• We do not accept returns on used items

If your item arrives damaged or defective, contact us immediately and we’ll make it right.

Questions?
Email us anytime at support@getdrainhawk.com